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About Accountably

We exclusively partner with CPA firms, EAs, and accounting firms. Through Accountably’s offshore staffing and back-office solutions, we help them bring on accountants, tax associates, tax seniors, auditors, admin support staff, managers, and other essential roles starting at $11/hour.

Offshore staffing has become increasingly important because location no longer defines capability. Whether your team is in Boston or Bangalore, what truly matters is skill, attitude, and effective communication.

At Accountably, offshore staffing isn’t just about access to talent starting at $11/hour, it’s a flexible solution that can begin as short-term support and evolve into a long-term strategy. It helps firms expand capacity, ease workloads, and gain a competitive edge in a cost-effective way.

Like any decision, offshore staffing has its pros and cons. At Accountably, we address these with strong data security measures and thoroughly vetted professionals to give you confidence in the process.

The best way to know if it’s the right fit for your firm is to schedule a call and see how our solutions align with your needs.

When you hire offshore staff through Accountably, you can assign them nearly all the tasks you would expect from an in-house team member.

This includes bookkeeping, monthly accounting, tax preparation, financial statement work (reviews, audits, and compilations), billing and collections, follow-ups, and other administrative duties.

In short, our offshore professionals can handle most of the day-to-day responsibilities within a public accounting firm.

Offshore staff are employees who work for your firm under your direction but are based outside your physical office. While they function just like your in-house team members, they operate remotely. Accountably’s offshore professionals work from our dedicated offices in India, ensuring a secure and well-managed environment for their work.

Yes, you can.

The key is to first identify your requirements and make sure there’s enough workload to keep a full team engaged.

At Accountably, we usually suggest starting small with one or two staff members. Once you’re comfortable and your needs grow, you can easily scale up and build a larger team at your own pace.

At Accountably, we align offshore teams with firms by building in sufficient overlap in working hours. This ensures your in-house staff and our offshore professionals can collaborate in real time, keeping communication smooth and workflows uninterrupted.

Accountably’s offshore staff typically cost about one-third of what firms pay local employees. Since they work remotely, there’s no need for office infrastructure, recruitment expenses, or training costs on your end. You also avoid compliance liabilities, Medicare, benefits, bonuses, and overtime payments. When you add up all these direct and indirect savings, firms often reduce labor costs by up to 75%, and that’s a conservative estimate.

The benefits can be seen in both the short and long term. In the short term, firms often turn to Accountably during peak seasons like tax time to manage overflow. But in the long run, offshore staffing becomes a strategic way forward rather than a one-time solution.

Just like local staff, Accountably’s offshore professionals work under your management and report directly to you, while operating from our secure offices in India.

This approach helps firms save costs, cut down HR and compliance hassles, reduce partner time by up to 25%, and ease onshore staff workload by about 18%. Most importantly, it frees your team to focus more on higher-value advisory services.

At Accountably, you can hire full-time offshore staff starting at $11 per hour, making it a budget-friendly option for firms. Senior roles are in high demand worldwide, and while they come at a slightly higher cost in India as well, they still provide exceptional value compared to hiring locally.

Yes, if you need someone with experience in specific software, we can filter and match candidates accordingly. At Accountably, every professional is assessed on three key levels:

  • Technical expertise: Their ability to handle accounting, tax, financial reporting, payroll, data entry, or related tasks based on prior work experience.
  • Software knowledge: While we can source talent with experience in particular platforms, most professionals can adapt quickly. If they have strong technical skills, learning a new system, much like switching from Windows to Mac, is usually straightforward.
  • Firm processes and protocols: This is something every staff member learns once they start working with your team, as it’s unique to each firm’s culture and workflows.

Keep in mind that adding very specific software requirements may narrow the candidate pool, but we ensure you still get skilled professionals who can perform effectively.

Yes. We hire professionals with relevant experience in US GAAP, IRS guidelines, and other regulatory requirements. All staff at Accountably are trained in US accounting, tax codes, and return preparation specific to the US context.

Local Indian accounting or tax experience is not considered for these roles. To ensure the right fit, firms also get the opportunity to interview and test each candidate before onboarding.

Yes. At Accountably, we believe well-trained staff are key to delivering high-quality service.

We maintain a dedicated in-house training facility with expert trainers and offer more than 35 modules covering English communication, soft skills, American work culture, and the software and technology widely used in the US accounting industry. These modules are regularly updated to keep pace with the latest industry trends.

Hiring & Onboarding

At Accountably, the process begins with our Account Manager and Resourcing Specialist connecting with you to understand your requirements.

Based on your needs, we share carefully shortlisted resumes. From there, you can interview candidates directly and move forward with the ones who best fit your firm.

Yes.

Once the agreement is signed, we share resumes of candidates who match your requirements. You can then interview them over video at your preferred time, and even request online tests if needed. The process is fully transparent, giving you complete control to choose the right fit for your firm.

Yes.

Once you sign up, we share resumes of candidates who match your requirements. You can then interview them over video at a time that works best for you, and request online tests if needed. The process is fully transparent, giving you complete control to select the right person for your firm.

Accountably hires only qualified professionals, no complete freshers. Every candidate must hold at least a bachelor’s degree and have a minimum of one year of experience in accounting or tax (US, UK, or CA).

In addition, we verify their background and check references to ensure reliability and competence.

At Accountably, we follow a rigorous HR and hiring process to ensure only qualified professionals join our talent pool.

  • Screening & Background Checks: Every applicant’s resume is carefully reviewed, and shortlisted candidates undergo background and reference checks.
  • Interviews: Candidates go through multiple rounds, technical and HR, to assess both their professional expertise and soft skills.
  • Skill & Aptitude Tests: Depending on the role, we conduct tests such as typing speed and accuracy, English communication (spoken and written), and technical evaluations in accounting and tax.
  • Data Security & Commitment: All selected candidates sign agreements that include confidentiality pledges and commitments to long-term association.

This structured process ensures we share only vetted, competent professionals with our clients.

At Accountably, you can hire both accounting and non-accounting roles depending on your firm’s needs.

  • Accounting Roles: Bookkeeper, Accountant, Tax Preparer, Payroll Specialist, Staff Accountant, Account Senior, Tax Reviewer, Tax Director, CFO Advisory, Auditor, Financial Analyst.
  • Non-Accounting Roles: Virtual Assistant, AR/AP Assistant, Digital Marketing Specialist, Business Development, Talent Acquisition, Virtual/Executive Assistant, Client Service Executive, Social Media Marketer, Video Artist, Financial Analyst.

This flexibility allows firms to build teams that cover both core accounting functions and essential support roles.

Accountably’s hourly rates start at $11/hour. The final rate depends on two main factors, the skillset and experience level required, and the hiring model you choose. This way, you get flexibility to balance cost with the exact expertise your firm needs.

Billing is done on a weekly cycle, keeping the process simple and transparent for your firm.

Signing up and payments are simple with Accountably. You’ll receive weekly statements along with timesheets, and payments can be made online. Most firms prefer using ACH transfers, we provide you with bank details, and bills are automatically debited after informing you in advance. If you prefer, you can also print and send statements with the corresponding timesheets.

Accountably offers a flexible hiring model designed to suit firms of all sizes. Depending on your requirements, such as the duration and hours per week you need staff, you can choose from permanent, temporary, seasonal, full-time, or part-time options. This flexibility allows you to start small and scale as your firm’s workload grows.

There’s no strict minimum commitment for an individual staff member. However, our contracts start with a minimum of 3 months for temporary hires and 6 months for permanent hires. In the rare case that you decide not to continue with a selected staff member, we can provide a replacement with a maximum 30-day notice, at no extra cost.

At Accountably, onboarding typically takes 7 to 30 days. The exact time depends on the availability of candidates and the specific skill set your firm requires. This ensures you get the right professional who’s ready to contribute effectively from day one.

The standard shift for full-time Accountably staff runs from 3 AM to 1 PM IST (including a 30-minute meal break and a 15-minute coffee break). This schedule ensures 3–4 hours of overlap with your office timings, so you can assign work in the evening and have it ready by the time you start your day.

If you need full alignment with your office hours, we can adjust schedules, though this may involve a small additional cost due to night shift allowances.

Yes, we can provide staff who work with complete overlap to match your firm’s schedule.

Since this requires them to work night shifts, we include a small night allowance, which typically adds $1 to $1.5 per hour.

This way, you still get cost-effective offshore staffing while ensuring full real-time collaboration with your team.

Offshore staff at Accountably work directly with you, under your management and control, just like local employees. To make things even smoother, we assign an Account Manager, acting as your HR offshore.

The Account Manager helps with staff management, training, productivity, and addressing challenges like leave coverage or role clarity. Their goal is to provide unbiased support in your firm’s best interest, making it easier to align processes and ensure your offshore team becomes a strong, seamless extension of your firm.

At Accountably, if a remote staff member takes leave, the client is not charged unless specific paid leave or vacation has been granted. We also encourage staff to avoid taking time off during tax season unless absolutely necessary.

Here’s how the leave structure works:

  • Public Holidays: 10 days
  • Discretionary Leaves: 14 days
  • Medical Leaves: 5 days
  • Maternity Paid Leave: 13 weeks
  • Maternity Unpaid Leave: 13 weeks
  • Paternity Paid Leave: 2 weeks

This setup ensures flexibility for staff while keeping client operations uninterrupted and cost-effective.

Accountably’s offshore staff observe 10 public holidays in a year. For 2025, these include:

  • Jan 14, 2025 – Makar Sankranti / Hazrat Ali Jayanti
  • Jan 15, 2025 – AR/AP Assistant (Holiday)
  • Jun 06, 2025 – Eid-al-Adha
  • Aug 15, 2025 – Independence Day
  • Oct 02, 2025 – Dussehra / Gandhi Jayanti
  • Oct 20, 2025 – Diwali Additional Holiday
  • Oct 21, 2025 – Diwali
  • Oct 22, 2025 – Diwali New Year / Govardhan Puja
  • Dec 25, 2025 – Christmas
  • Dec 26, 2025 – Boxing Day

These holidays are pre-scheduled, ensuring firms have clear visibility of staff availability throughout the year.

No.

After signing up, we move forward by arranging interviews so you can evaluate candidates for their experience and qualifications. This process can take up to 30 days. If, within that time, you don’t find a suitable candidate, you’re free to cancel the agreement without being locked in.

No, there are no hidden or extra charges.

At Accountably, we keep things transparent. The only requirement is a simple two-month notice period, which is paid to the employee. Beyond that, there’s no long-term obligation or lock-in commitment.

At Accountably, we understand that offshore hiring is a long-term decision and adapting takes time.

That’s why we offer a two-week free-look period, giving you the chance to evaluate the staff before committing.If you feel the fit isn’t right, we can provide a replacement aligned with your needs.

And if you decide not to continue, we have a simple two-month notice period that ensures a smooth and hassle-free transition.

At Accountably, replacements are straightforward and built to minimize disruption. While only about 1 in 10 placements typically requires replacement, we understand it can happen due to changes at the firm or the employee’s side.

Every staff member has a 3-month notice period, giving ample time for transition and handover. You won’t be charged during this overlap, and the outgoing staff are asked to transfer duties and processes to the new hire.

With a strong retention record, 1st-year attrition at just 6%, 2nd-year at 7%, and an average retention of 5 years, most firms find their staff stay long-term.

It’s rare for this to happen since you interview and evaluate candidates yourself before hiring. But if you still feel the staff isn’t the right fit after starting, Accountably will provide a replacement. This process is simple and typically completed within 30 days to ensure your firm’s operations remain smooth.

Yes.

Accountably’s professionals are experienced with the tools and platforms firms rely on every day. Our staff have worked with QBO/QBD, Xero, Drake, Lacerte, UltraTax, ProSeries, CCH Axcess, Bill.com, Jetpack, Gusto, and many other accounting and tax software.

This ensures they can integrate quickly into your workflows without a steep learning curve.

Accountably’s attrition rate has consistently remained below 10%. Our HR policies are designed to ensure stability and long-term association.

Every new employee signs a minimum 3-year contract, though in special cases early exits may be permitted.

Accountably is also a preferred employer locally, offering benefits such as cab facilities, medical insurance, meals at the office, regular recreation, and other perks that help strengthen retention and reduce turnover.

Offshore Staffing vs Outsourcing

Outsourcing usually means handing over certain tasks to a vendor who manages the work on an ad-hoc basis. This model is not designed for handling your core business functions.

Offshore staffing, on the other hand, gives you dedicated professionals who report directly to you, just like your in-house staff. With the right setup, your offshore team can complement your local team, take on core responsibilities when needed, and help you scale smoothly.

Both models have their advantages, but for accounting and related work, Accountably recommends remote staffing over outsourcing.

Outsourcing is better suited for non-core, non-repetitive business tasks, but when applied to core operations it can lead to inconsistent quality and loss of control.

With offshore staffing, your team works directly under your supervision, reducing the risk of errors and ensuring accountability. Over time, your remote staff also gain experience with your processes, making them even more valuable to your firm in the long run.

Outsourcing and offshore staffing are often confused, but they work very differently.

Outsourcing is best for non-core or one-time tasks and often comes with the risk of inconsistent quality for core operations since you don’t know exactly who is doing the work.

Offshore staffing, on the other hand, gives you dedicated team members who work under your supervision and follow your firm’s processes, ensuring consistency, accountability, and long-term value.

With Accountably’s offshore staffing model, you maintain 100% control.

Your offshore staff report directly to you and follow your firm’s policies, protocols, and workflows, just like your in-house team. Unlike traditional outsourcing, where you’re bound by a vendor’s processes, offshore staffing gives you the flexibility to manage and direct staff exactly the way you want.

No, Accountably is not an outsourcing company.

We are an offshore staffing partner that helps firms build dedicated teams who work under your management and follow your processes.

Unlike outsourcing, where tasks are handed over to a vendor, our model gives you full control and long-term support to strengthen your firm’s capacity and efficiency.

Offshore staffing can benefit firms of all sizes. Our clients range from small practices to mid-size and regional firms, including over 700 that already work with Accountably.

Some adopted offshore staffing early, while others joined more recently, but across the board, firms that have partnered with us for more than a year have seen profitability increase by 20% to 35%.

Yes.

Accountably enables you to hire offshore tax accountants who can add significant value to your firm. This approach is cost-effective, scalable, and allows your in-house team to stay focused on core activities while offshore professionals handle tax preparation and related work.

Yes, finance and accounting outsourcing can be valuable for firms aiming to grow and scale. It gives you access to skilled professionals who take care of routine, time-consuming tasks, freeing up your in-house team to concentrate on higher-value work and the overall growth of your firm.

Offshore accounting services are the accounting functions that a firm can delegate to an offshore partner like Accountably. These typically include bookkeeping, audits, tax preparation, and accounting support, along with other related roles.

In short, most core accounting tasks that can be done remotely fall under offshore accounting services.

When firms begin with offshore staffing, the first step is often to identify which tasks can be delegated. At Accountably, most desktop-based work can be offshored, including bookkeeping, accounting, tax preparation, payroll, financial reporting, compliance support, client onboarding, and administrative duties.

We often guide firms through an exercise to list out these responsibilities, making it clear which tasks can be shifted offshore while keeping your core team focused on higher-value work.

Offshore staff can support almost every function you’d expect from in-house employees, as long as the work is desktop-based. Here are some best practices firms follow:

  • Accounting & Bookkeeping: Handle daily, monthly, quarterly, real-time, or after-the-fact accounting and bookkeeping.
  • Reporting & CFO Support: Manage financial reporting and provide support for management and CFOs.
  • Annual Write-ups: Collect and organize bank statements, credit card records, and invoices for tax-based annual write-ups.
  • Sales/Use Tax: Prepare, post, and reconcile sales reports with accounting systems, along with sales/use tax computation and review.
  • Payroll: Manage payroll across weekly, biweekly, monthly, or real-time schedules, including compliance.
  • Tax Preparation/Planning/Projection: Arrange and send client organizers, collect documents, and handle client follow-ups.
  • Tax Resolutions: Manage IRS notices, document checklists, and follow-ups for accurate compliance.
  • New Client Onboarding: Prepare engagement proposals, follow up for signatures, and assist with entity incorporations and documentation.
  • Corporate Compliance: Take care of yearly minutes, waivers, shareholder/director meetings, and state filings.
  • Administrative Tasks: Support internal firm accounting, budgeting, contact management, prospect research, and client database updates.
  • Audit/Review/Compilation: Conduct desktop-based tasks like audit support, reviews, compilations, and agreed-upon procedures (about 70% of the work).

In short, offshore staff at Accountably work as a true extension of your team, helping with everything except on-site fieldwork.

Yes. Accountably offers a trial period so you can evaluate the offshore staff’s performance firsthand. This allows you to confirm they meet your expectations and fit well with your processes before making a long-term commitment.

Accountably provides comprehensive support to make integration smooth and hassle-free. This includes initial training sessions, regular check-ins, and the guidance of a dedicated Account Manager.

The Account Manager acts as your point of contact to ensure offshore staff align well with your firm’s processes and culture, making the transition seamless.

At Accountably, your Account Manager is your primary point of contact. They handle non-routine or policy-related matters so your offshore staff can stay focused on their work. The Account Manager assists with troubleshooting, pricing updates, staff training, shift adjustments, leave management, and bonuses. In short, they make sure your offshore team operates smoothly and your firm’s needs are always addressed.

At Accountably, we’re confident in our recruitment process, and it’s very rare for firms not to find a suitable candidate. But if you decide not to proceed after interviews and tests, there is no cost involved. You are only billed once your hired staff actually starts working for you.

Working with Remote Staff

Quality is a top priority at Accountably.

India has become a hub for global delivery centers, home to Big 4 firms, Fortune 500 companies, tech giants, and hundreds of accounting firms, which has built a strong ecosystem of talent. That’s where we hire and train our staff. Just like local hiring, there’s always a chance of a mismatch, but with Accountably you get to test a candidate’s capabilities before committing, and if needed, we provide a replacement. This ensures you always have skilled professionals delivering reliable work for your firm.

Yes.

Every offshore staff member at Accountably holds at least a bachelor’s degree in accounting and has prior experience working with US accounting and tax. This ensures they understand US practices from day one and can integrate seamlessly into your firm’s processes.

Yes, they are fully qualified.

Every professional at Accountably is vetted for education, skills, and experience before being placed. The reason offshore staffing is cost-effective isn’t because of lower quality, it’s because the cost of living in India is much lower than in the US. That’s why $11 an hour translates into a strong income locally, while also giving your firm significant savings.

If you’d like to see more, you can explore videos from our India office that show the professional environment and the positive experience of our staff.

Yes.

At Accountably, offshore staff work under your control and management, following your firm’s processes and protocols. They are essentially your staff, working from Accountably’s offices, but fully integrated into your team.

Integration is critical.

From our experience, 6 out of 10 failures in offshore staffing happen because firms don’t properly integrate their onshore and offshore teams. When the onshore team feels insecure about offshore hiring, it can lead to resistance or even losing valuable local staff. At Accountably, we emphasize the 4 C’s for success:

  • Change – Embrace new ways of working.
  • Culture – Respect and align both work cultures.
  • Collaboration – Ensure both teams work toward shared goals.
  • Communication – The most important, as it holds the other three together.

By keeping both teams aligned and informed, offshore staffing becomes a long-term strength for the firm rather than a source of friction.

Yes.

With Accountably, you can hire offshore tax and accounting staff on a part-time, temporary, or seasonal basis to meet your tax season needs. This flexible model allows you to scale your team for peak demand without long-term commitments, while still benefiting from skilled professionals at competitive rates starting around $11/hour.

Yes.

Accountably has partnered with 900+ firms, and many have shared their success stories. From small practices to mid-size and regional firms, clients have consistently reported reduced workloads, improved profitability, and smoother operations after building offshore teams with us.

We have a library of client success videos and case studies showcasing these results, and you’re welcome to review them or even connect with firms who have worked with us to hear their experience firsthand.

Yes.

Accountably has a dedicated in-house training facility to ensure staff are well-prepared before working with your firm.

We offer over 35 training modules covering areas such as English communication, soft skills, American work culture, and the software and technology widely used in the US accounting industry. These modules are regularly updated so our professionals stay aligned with the latest industry trends.

At Accountably, every staff member maintains daily timesheets that record tasks completed and the time spent on them. By reviewing these timesheets, you get a clear and transparent view of their performance and productivity.

If your firm already uses a specific timesheet format, our staff can adapt to it, ensuring monitoring is consistent with your internal process.

Yes.

English is widely spoken in India, and at Accountably we only hire staff who are fluent in it.

Communication is rarely a barrier, though the accent may differ from American English. We recommend speaking at a slightly slower pace initially, giving staff a little time to adjust to your style, after which communication flows smoothly.

Accountably’s remote staff work from our secure offshore offices, not from home.

We follow a strict no–work-from-home policy to ensure the safety and confidentiality of client data. Our offices are equipped with the infrastructure and security needed to maintain high professional standards while supporting your firm’s operations.

Yes.

While Accountably generally assigns each staff member an email ID on our domain, many firms prefer their staff to use emails created under their own firm’s domain.

We allow this after a quick risk assessment, so your offshore staff can seamlessly communicate as part of your team using your firm’s personalized email setup.

Accountably provides multiple secure ways for offshore staff to access and work on your documents:

  • Remote Access: Set up a workstation with the necessary software and allow staff to log in with a username and password, complete tasks, and log out.
  • Cloud/Server Access: Upload documents to your cloud or server so staff can access, work on them, and save updates directly.
  • File Transfer: Share files via email or secure transfer applications; staff complete the work and send it back for your review.

You can choose whichever method best fits your firm’s workflow and security preferences.

Accountably provides several convenient ways for you to stay connected with your offshore staff:

  • Telephone: Each employee is assigned a dedicated US phone number so you can connect easily.
  • Email: You can share instructions and receive daily reporting over email.
  • Video Conferencing & Chat: Every workstation includes a webcam, microphone, and the necessary software, so you can use platforms like Zoom, Microsoft Teams, Google Meet, or other instant messaging tools for live video calls and real-time chats.

This setup ensures smooth and reliable communication just like working with an in-house team.

Each Accountably employee is equipped with a twin-screen computer, the latest operating system, required software, and a high-speed internet connection.

Workstations also include a webcam and microphone for video conferencing.

Every staff member is given a dedicated US contact number and an official email address for communication.

For security, internet access is restricted, blocking personal emails, social media, and unrelated sites, to keep sensitive client data safe within our premises.

If you require additional tools or communication channels, we can arrange them based on your needs.

No, there is no extra fee for setup.

During signup, you can share the list of software (including versions) your firm uses, and we’ll have them installed on our workstations. On your side, you may just need to set up a remote sharing ID and password for staff to log in and out securely. If you need assistance, Accountably’s IT team is available to help with the setup quickly.

Typically, shift timings are agreed upon before a staff member is hired, and they commit to those hours.

While staff can adjust occasionally to meet deadlines or special situations, just like any in-house employee, a permanent change in shift timing is not recommended. This ensures fairness to the staff and consistency in their work schedule, while still allowing flexibility when needed.

Security & Compliance

At Accountably, confidentiality is taken very seriously. Every staff member signs a non-disclosure agreement, and we enforce strict data protection measures across all our offices. Our infrastructure follows ISO 27001 best practices (with certification in progress), is aligned with ISO 9001 standards (undergoing preparation for external audit), GDPR compliant, and built with secure access controls to safeguard sensitive client data at every step.

Accountably follows ISO 27001 best practices and is in the process of obtaining full certification. Our internal systems are also aligned with ISO 9001 standards, and we are preparing for an external audit. In addition, we are GDPR compliant and approved by the IRS for continuing education. To give you peace of mind, you’re welcome to visit our offices in India or take a video tour to see how our processes and security measures are implemented in practice.

Yes.

Accountably’s offshore professionals are already trained in a wide range of accounting software, and we also provide additional training if your firm uses specific platforms. This ensures staff can quickly adapt and work seamlessly within your existing systems.

Theoretically, yes! But the risk must be looked at in relative terms.

Offshore staffing through Accountably is a cost-effective alternative to local hiring, and in many cases, the security protocols are even stronger than what you’d find with in-house staff.

Here’s a comparison:

  • Paperless Operations: Offshore staffing is fully paperless, while local staff may not always be.
  • Strict Protocols: Accountably enforces no-mobile-phone policies, CCTV surveillance, key card access, disabled USB drives, and restricted access, measures often missing with local teams.
  • Data Security Breach: Possible in both cases, but risks are reduced with strict monitoring and controls offshore.
  • Protective Agreements: Strong NDAs and confidentiality agreements are standard with Accountably; not always the case locally.
  • Track Record: With experience serving 900+ firms, Accountably provides higher confidence compared to relying solely on local staff history.

In relative terms, your risk is actually lower with offshore staffing than with traditional local staffing.

Accountably provides a written contract that guarantees the protection of your data, privacy, and confidentiality.

This gives your firm stronger legal recourse in the unlikely event of a breach. That said, in our years of operation, we have never experienced such an incident, our track record speaks to the strength of our systems and safeguards.

This isn’t possible at Accountably.

Mobile phones are not allowed inside the work area and must be stored in lockers before staff enter.

In addition, all entries and exits are controlled through key cards, and the entire facility is under 24/7 CCTV surveillance.

These measures ensure that sensitive client data stays fully protected.

No.

At Accountably, the IT setup is designed to be simple, safe, and secure.

Offshore staff log in remotely to your firm’s workstation to complete tasks and then log off, meaning there’s no back-and-forth transfer of data.

Since your data never actually leaves your office environment, the risk of copying or unauthorized movement of information is eliminated.

With Accountably, you maintain complete control and reporting, just as you would with in-house staff.

Whether full-time or part-time (for example, 20 hours per week), your offshore staff works only for you during their designated hours, reporting directly to you and following your firm’s policies and protocols. They are essentially your employees, the only difference is that they operate from our secure facilities in India.

Yes.

Accountably provides feature phones for staff, and if two-step authentication requires a smartphone, we supply one with your approval.

Personal phones are never allowed inside the work area, ensuring that access remains secure and controlled.

At Accountably, data security is built into every layer of our operations.

Our offices are fully paperless, no pens, paper, printers, personal mobile phones, or portable storage devices are allowed in the work area. USB ports are disabled to prevent transfers, and staff cannot access personal emails, social media, or unrelated websites.

All emails, folder systems, and internal servers are continuously monitored by our in-house IT team for any inconsistencies.

With these controls in place, sensitive data never leaves our premises, creating an environment as secure as having the work done inside your own office.

At Accountably, every step is taken to ensure staff respect client confidentiality.

Before hiring, we conduct thorough background checks and verify references from past employers.

Upon joining, each employee signs a strict undertaking and legal agreement committing to protect client data. Any violation would lead to legal action.

Thanks to this process and culture of accountability, we’ve never faced an issue with staff mishandling sensitive information.

Yes.

Accountably’s offices are fully covered with CCTV cameras inside and outside the premises.

Every cabin is equipped with two cameras for complete visibility, and the entire system is monitored 24/7 to ensure security and prevent any untoward incidents.

Absolutely! Accountably would be glad to host you at our office.

A visit gives you the chance to see our infrastructure, security setup, and work environment firsthand, so you can experience how everything operates.

Several of our clients have visited in the past and left with full confidence, and happy memories.

You’re always welcome.

ISO 27001:2013 is an internationally recognized Information Security Management Standard published by the International Organization for Standardization. It is awarded to organizations that meet strict security guidelines and consistently comply with them. At Accountably, we follow ISO 27001 best practices and are in the process of obtaining full certification. Our protocols are designed to protect client data and maintain confidentiality at all times.

At Accountably, we provide a written undertaking at the time of contract signing that guarantees the safekeeping of your data.

We follow strict security protocols to honor this commitment, and in the unlikely event of a violation, clients have the right to take legal action.

That said, in all our years of operation, there has never been a case of a client reporting a data breach, a testament to the seriousness with which we protect confidentiality and trust.

You still have a question?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!